FAQs

Frequently Asked Questions

What is the return policy?

• Returns are accepted on eligible items within 30 days of delivery. Custom and digital orders are final sale. If anything arrives damaged or isn’t right, just reach out, we’re happy to take care of it. Please see our full return policy here.

How long does shipping take?

• Orders typically arrive within 5–8 business days. Orders typically arrive within 5–8 business days.

Does it come with a frame?

• Our pieces are sold unframed. This allows collectors to frame pieces in a way that best fits their space.

What if I don’t see the album I’m looking for?

• We offer custom album posters and can create a piece for virtually any album. Please see the "Custom Orders" collection. If you have any questions, feel free to reach out to Market@3KeyMusicCLTV.com — we’re happy to point you in the right direction.

Who can I contact with additional questions?

• Please contact us via email at Market@3KeyMusicCLTV.com or via Instagram at @3Key.Market